Greenbuzz Zurich
Postfach 660
Hohlstrasse 110
8010 Zurich
Switzerland
zurich@greenbuzz.global
zero
Grossmatte 32A
6014 Lucerne
Switzerland
hq@zero.swiss
The information on this website is compiled with the utmost care and is updated regularly. However, we cannot guarantee the accuracy, completeness, and timeliness of the content. As a service provider, we are responsible for our own content on this website according to Art. 7 Para. 1 TMG under general laws. However, according to Articles 8 to 10 TMG, as a service provider, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Liability in this respect is only possible from the time of knowledge of a specific legal infringement. If we become aware of any such legal infringements, we will remove this content immediately.
Our offer contains links to external websites of third parties, the content of which we have no influence on. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the linked pages is not reasonable without specific evidence of a legal violation. If we become aware of legal infringements, we will remove such links immediately.
The content and works created by the site operators on this website are subject to Swiss copyright law. The duplication, editing, distribution, and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. As far as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. If you should still become aware of a copyright infringement, please notify us. If we become aware of legal infringements, we will remove such content immediately.
Please also note our privacy policy, which you can find under the respective link on this website.
For any questions, concerns, or clarifications regarding our imprint, please reach out to:
Greenbuzz Zurich
zurich@greenbuzz.global
We thank you for supporting Greenbuzz Zurich's mission and looking forward to seeing you at our events. Your understanding and compliance with this policy enable us to continue our charitable work and host more events in the future.
01.10.2023
This is a sample page.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
